Shipping
At Goddess Root, we strive to deliver your favorite haircare products—Goddess Root Biotin, Goddess Root Collagen, Goddess Root Rosemary Spray, and Goddess Root Hair Growth Serum—quickly and reliably. Please review our Shipping Policy below.
Shipping Destinations
We currently ship to all U.S. addresses, including Alaska and Hawaii.
We do not offer international shipping at this time.
Order Processing Time
Orders placed Monday–Friday before 2:00 PM ET are processed the same business day.
Orders placed after 2:00 PM ET, on weekends, or on U.S. holidays will be processed the next business day.
Please allow 1–2 business days for processing before your order ships.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to track your package.
Please allow up to 24 hours for tracking information to update.
Delivery Issues
Delayed Shipments: If your package is delayed beyond the estimated delivery window, contact us at [email protected] or call (844) 464‑0960, and we will investigate with the carrier.
Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please report it within 7 days of the expected delivery date. Send photos (if applicable) or a description of the issue, and we will arrange a replacement or refund at no extra cost.
Returns & Exchanges
For return or exchange instructions, please visit our Return Policy.
Contact Us
📞 (844) 464‑0960